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A2C Medical

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30 results found

  1. statement

    Be able to print itemized statements for specific dates of service. We often have patients that need to submit an itemized statement for the HSA or something, and they need them at each visit. It would be more convenient for us and for the patient to be able to have one just that single date, or for specific DOS without being every single date so far.

    1 vote

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  2. Mass-adding GP/GO modifiers?

    Would it be possible to add a function whereby a modifier could be added to all lines of a number of claims at once? IE, when we get a late notification from MVA that PIP is exhausted, it's very time consuming to add a -GP or -GO modifier to multiple lines over 20+ dates of service. The ability to do it en masse would be very helpful!

    1 vote

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  3. Patient Invoice

    There is a section to put in a credit card number, but not a place to write in the CVV Code. The credit card cannot be processed without that and, therefore, should be on the statement.

    1 vote

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  4. Provider Termination Date

    It would be very helpful to see a termination date added to the provider table.
    This way claims wouldn't accidentally get billed out under a "case therapist" that no longer works with us (for PTA's), but they are still in the system to process claims for DOS they were employed. This termination date would only be used for the system to error out claims trying to bill with that therapist after their termination date.

    3 votes

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  5. Patient Payment screen

    We'd love to see a mandatory dropdown or check box on the patient payment screen where we can notate the location where the money was physically taken, and a subsequent filter (or report?) on the Posted Patient Money to allow us to show daily totals by location where payment was accepted.

    Our patients tend to go back and forth between offices, and they don't always remember to only pay in the office that matches their case clinic. If we could mark a payment with WHERE it was taken, and then see the report totaled by that location as opposed to…

    1 vote

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  6. invoice state

    We would like to see an option of Medical Records in the invoice state. When we send an invoice to the person(s) requesting the medical records we add a non-treatment charge at that time in the amount that it cost to send them the records. Others check the patient in and see the amount owing and think it is patient due. If it had "Medical Records" we would not have to prepare refunds to the patients.

    2 votes

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  7. MODIFIERS

    Is it possible to exclude certain carriers from CQ modifiers when a PTA sees a patient?
    We're using the flowsheet, which means that I have to review each claim and edit to remove the CQ mod on non MCR claims.

    1 vote

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  8. finance charges

    Wanting to be able to charge late or nonexistent payers a finance charge, and have the system keep track of ongoing charges month to month.

    1 vote

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  9. Authorization Information

    Create an additional section in the case between Prescriptions & Estimated Payment Schedule to record authorization information; start and end dates and number of visits/units authorized. Create a report that pulls just this information, or create a report that will pull just the policy information.

    13 votes

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  10. Add the User/ID/or Computer on Billing-Base: Claims report

    Add the User/ID/or Computer that ran or processed claims output in the report.
    That is, when you run the Report: Billing - Base: Claims report, one of the columns could be the person/computer that processed the claim, like Invoicing>Claims>Output>File...
    I'm trying to determine who ran claims on a certain day.

    1 vote

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  11. dob

    It would be very helpful to have the patient DOB, and perhaps policy group numbers, in the transactions screen, to limit having to transition between the case and transactions screens; this would be especially helpful when many tabs are open.

    3 votes

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  12. Invoicing, Deposits

    In Invoicing : Deposits - please make the "net" amount next to the credit cards match the "net" amount in the Posted Credit Card Payments report. We have to manually calculate the Net deposits each day and it would be good if the calculated amount could be double checked against the list in Invoicing : Deposits.

    2 votes

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  13. Patient Statements

    Be able to date range patient statements. Sometimes we are sending a bill for maybe 1 or 2 DOS but the entire statement prints.
    Also being able to provide payment/adjustment information on the statement for patient information. For example, a visit was applied to Anthem BCBS deductible with patient balance of $100. Showing this on a detailed statement will better inform the patient of their responsibility.
    Also if there are multiple payors on the DOS showing how each payor processed; again this is more information to the patient.

    19 votes

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  14. Medicare cap tracking

    Update the Medicare Cap Tracking report to be able to pull out discharged and inactive patients and only show patients that are currently treating

    1 vote

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  15. Units and Total Charges needed in Claim Generation Screen

    The Claim Generation screen lacks options for Total # of units and Total $ of charges. Our past system had those and it really helps us to catch gross mistakes such as billing out 10 units of something instead of 1, or accidentally underbilling 1 unit for a whole visit.

    Could this please be added asap! Without it we have to wait until claims process to catch big mistakes, causing delays and extra time in correcting things and potentially having to bill out an addended claim.

    6 votes

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  16. add authorization end date and number of visits

    In patient policy- add authorization end date (not only policy end date) and number of visits authorized, so that we don't have to manually track. If there is already a way to do this, we have not identified it. Having it connected in with the policy information would be really helpful.

    9 votes

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  17. Claims generation screen

    Add the "Appt Type" field to the claims generation screen.

    1 vote

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  18. notification re: out of pocket max

    When OOP max info comes through as 'met' on ERA 835s, that it be able to pull into patient account info and a notification available to front desk on check in that payment not required. That way, we can stay more current on what to collect, as well as not over-collect and have to refund.

    1 vote

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  19. Historical Claim Searches

    Claim Generation | Historical tab
    Search function: I would like to be able to use 'Days Outstanding' in conjunction with Specific Carrier or Specific Case (instead of only one of the other)

    1 vote

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  20. Automate form letters from emails

    I would like to see a feature that billing can use to automate patient collection letters, emails to patients, from each department.

    9 votes

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