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A2C Medical

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  1. Schedule color for OT, PT, PTA & SPT/SPTA

    Have a variation of color on the schedule to identify between the different type of therapist. Would help with scheduling the wrong type of patient on incorrect therapist. Thanks!

    2 votes

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  2. case information visible on schedule screen

    Have specific payer listed, copay amount, and auth visits visible when clicking on a case (that is visible at the top of the scheduling screen) instead of having to click through to case and then tabs to find the info. This way it can be seen easily on check in without additional action taken.

    1 vote

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  3. Double clicking on a patient name

    It would be quicker and easier to be able to double click on a patient name to open their case.

    21 votes

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  4. Annotation. Have the ability to double click an annotation to edit

    to make editing an annotation easier, it would be great if you could just double click on it to take you right into the note.

    18 votes

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  5. printing out schedules

    When scheduling multiple cases for the same patient, it would be a great to be able to print the future schedule for all of them onto one master list, instead of printing separate schedules for each case and winding up with multiple calendars/lists to keep track of.

    4 votes

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  6. Discharged Patients

    Once a patient is discharged and the therapist puts in the discharge date it would be helpful to have a pop-up box that asks if we would like to delete all remaining appointments once that date is put in. It would help eliminate patients being left on the schedule if the patient or therapist forget to let the front desk know.

    8 votes

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  7. editing visits

    Be able to edit all future visits at once instead of having to switch them all one by one, like if you schedule them out with the wrong color and just need to fix it.

    4 votes

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  8. Waitlist beyond 4 weeks

    Please open up the waitlist for more than 4 weeks, we often have people scheduling out 8-12 weeks and it is very restrictive to only be able to put them on the waitlist for 4 weeks and then have to remember to add them again every 4 weeks.

    2 votes

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  9. Waitlist accessible through patients case

    Being able to right click in the patients case to add to the waitlist.

    7 votes

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  10. Delete Visit Reason

    Could we get a box for "Delete Visit Reason" when cancelling/deleting visits, we have the reason options for the Cancellation type but not the Delete option. It would be really helpful so we could indicate things like:

    • Compliantly Cancelling Visits with Notice
    • Administrative Error
    • Office Closure

    Etc.

    It would also be very nice to have a free form notes section to better explain what happened.

    10 votes

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  11. Minimize Older Appointments

    Minimize older appointments. It would be nice for those patients that have a long list of appointments, to group them after so long and shorten the list. Then have an arrow that you could click to show them if needed.

    2 votes

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  12. Cancellation or Delete Appointment Note Box

    When we cancel appointments or delete them there are often pieces of information that would be really helpful to attach to those cancelled/deleted visits that we cannot otherwise attach. We can put standard reasons for Cancel, but sometimes more detail is needed than just the dropdown options (which we update whenever absolutely needed), and the Delete appointments option has no dropdown of reasons at all.

    We would love a short comment or notes section when cancelling so we can provide a brief explanation such as.

    E.g. Doctor cancelled visits, will be on bed rest for 2 weeks and can resume…

    8 votes

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  13. Annotation Default Duration

    Could we have the functionality to set a default duration on annotations by each type of annotation we have? It would make schedule coordination a lot quicker and easier.

    3 votes

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  14. Cancellation Policy on Printed and Emailed appointment lists

    Can we please add a field to the appointment listings (both printable and email versions) that will allow us to state our cancellation policy. This is critical information that we need to communicate to our patients. Having it printed would help the patients to have a physical written statement that they will see when they review their appointments. This will help our % arrival and % full rates and reduce the number of upset patients when they are being told they have to pay a cancel fee and didn't read the initial paperwork that they signed off on. Please help…

    6 votes

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  15. At a glance patient balance

    From the schedule screen, can you display the balance due currently when hovering over the appointment to check them in or when you check them in have a screen that pops up with the balance due? We are currently placing annotations by the patients with the daily balances for quick discussion before patient heads back for therapy. I know the red dots indicate the patient has a balance, but there are several clicks to actually get to the balance due for the day.. This would increase the speed at the desk when patients have those detailed questions and quickly want…

    2 votes

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  16. Appointment List

    Ability to print visits seen (not just future visits) through the print calendar feature and be able to date range this.

    10 votes

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  17. Ability to have multiple schedule "tabs" so you can be in 2 "locations" at once

    It would be helpful to be able to have multiple schedule tabs open for those of us who handle activities across multiple offices/locations!

    10 votes

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  18. It would be helpful to be able to delete the clinics from the scheduling list if the clinic has permanently closed.

    We have several clinics that we closed and there is no way to take them out of the drop down list of clinics.

    3 votes

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  19. Global Schedule

    It would be nice to have a global schedule where you could bring together therapist's schedules from different clinics to enable ease of scheduling or help identify who is slow if coverage is needed between clinics.

    3 votes

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  20. annotation

    Can we have a "move" option added to the annotations? It would be nice to be able to move an annotation when I move a visit instead of copying the annotation and deleting the old one.

    21 votes

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