Have an idea?

Share it with us or vote on other people’s ideas. Our product team is listening.

A2C Medical

We love to hear feature requests from you! Use the field below to search for existing ideas. Vote on ideas you like or agree with. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately.
  1. Provider Termination Date

    It would be very helpful to see a termination date added to the provider table.
    This way claims wouldn't accidentally get billed out under a "case therapist" that no longer works with us (for PTA's), but they are still in the system to process claims for DOS they were employed. This termination date would only be used for the system to error out claims trying to bill with that therapist after their termination date.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Patient Payment screen

    We'd love to see a mandatory dropdown or check box on the patient payment screen where we can notate the location where the money was physically taken, and a subsequent filter (or report?) on the Posted Patient Money to allow us to show daily totals by location where payment was accepted.

    Our patients tend to go back and forth between offices, and they don't always remember to only pay in the office that matches their case clinic. If we could mark a payment with WHERE it was taken, and then see the report totaled by that location as opposed to…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. finance charges

    Wanting to be able to charge late or nonexistent payers a finance charge, and have the system keep track of ongoing charges month to month.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Authorization Information

    Create an additional section in the case between Prescriptions & Estimated Payment Schedule to record authorization information; start and end dates and number of visits/units authorized. Create a report that pulls just this information, or create a report that will pull just the policy information.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. invoice state

    We would like to see an option of Medical Records in the invoice state. When we send an invoice to the person(s) requesting the medical records we add a non-treatment charge at that time in the amount that it cost to send them the records. Others check the patient in and see the amount owing and think it is patient due. If it had "Medical Records" we would not have to prepare refunds to the patients.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Add the User/ID/or Computer on Billing-Base: Claims report

    Add the User/ID/or Computer that ran or processed claims output in the report.
    That is, when you run the Report: Billing - Base: Claims report, one of the columns could be the person/computer that processed the claim, like Invoicing>Claims>Output>File...
    I'm trying to determine who ran claims on a certain day.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. MODIFIERS

    Is it possible to exclude certain carriers from CQ modifiers when a PTA sees a patient?
    We're using the flowsheet, which means that I have to review each claim and edit to remove the CQ mod on non MCR claims.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. dob

    It would be very helpful to have the patient DOB, and perhaps policy group numbers, in the transactions screen, to limit having to transition between the case and transactions screens; this would be especially helpful when many tabs are open.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Invoicing, Deposits

    In Invoicing : Deposits - please make the "net" amount next to the credit cards match the "net" amount in the Posted Credit Card Payments report. We have to manually calculate the Net deposits each day and it would be good if the calculated amount could be double checked against the list in Invoicing : Deposits.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Medicare cap tracking

    Update the Medicare Cap Tracking report to be able to pull out discharged and inactive patients and only show patients that are currently treating

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Patient Statements

    Be able to date range patient statements. Sometimes we are sending a bill for maybe 1 or 2 DOS but the entire statement prints.
    Also being able to provide payment/adjustment information on the statement for patient information. For example, a visit was applied to Anthem BCBS deductible with patient balance of $100. Showing this on a detailed statement will better inform the patient of their responsibility.
    Also if there are multiple payors on the DOS showing how each payor processed; again this is more information to the patient.

    17 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. add authorization end date and number of visits

    In patient policy- add authorization end date (not only policy end date) and number of visits authorized, so that we don't have to manually track. If there is already a way to do this, we have not identified it. Having it connected in with the policy information would be really helpful.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Claims generation screen

    Add the "Appt Type" field to the claims generation screen.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Units and Total Charges needed in Claim Generation Screen

    The Claim Generation screen lacks options for Total # of units and Total $ of charges. Our past system had those and it really helps us to catch gross mistakes such as billing out 10 units of something instead of 1, or accidentally underbilling 1 unit for a whole visit.

    Could this please be added asap! Without it we have to wait until claims process to catch big mistakes, causing delays and extra time in correcting things and potentially having to bill out an addended claim.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. notification re: out of pocket max

    When OOP max info comes through as 'met' on ERA 835s, that it be able to pull into patient account info and a notification available to front desk on check in that payment not required. That way, we can stay more current on what to collect, as well as not over-collect and have to refund.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Historical Claim Searches

    Claim Generation | Historical tab
    Search function: I would like to be able to use 'Days Outstanding' in conjunction with Specific Carrier or Specific Case (instead of only one of the other)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Automate form letters from emails

    I would like to see a feature that billing can use to automate patient collection letters, emails to patients, from each department.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Credit Card Processing - REFUNDS

    We often don't know we owe a patient money until after they've been discharged. It would be nice to be able to refund the card on file through A2C

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Open up a payment in the transaction screen to see where it has been applied

    We spend a lot of time figuring out where things got applied in A2C. It would be really nice if we could click on a payment from the client transaction screen and see where it got applied. Our prior EMR did that and it saved so much time.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. credit card payments from insurance carriers

    This needs to be a drop down option. If Vantage wants to capture all the fees possible, they should have a way for us to enter insurance payments which often come by credit card. Also, please quit promoting new products that there is absolutely no tech support for. What happened to the tech support team? That was always the best thing about A2C.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1
  • Don't see your idea?

Feedback and Knowledge Base