A2C Medical
57 results found
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Other Insured
We are getting more and more patients that are needing more than three other insured options in the case. Patient is a minor, dad carriers the primary insurance, step dad carriers the secondary insurance, but the guarantor is the biological mom and all communication must go through her. We need one more "other insured" so that mom can be in the guarantor section.
3 votes -
Payment Note Printing on Receipt
Can we add the payment note on the payment receipts? Clients ask this multiple times a day for this, and because it is not available we have to print more extensive reports for them.
Not having it on there causes so much extra work and client confusion, and client frustration. There is no proof of what the payment is for and the patients really don't like that.
3 votes -
Adding copay to the Charges & Documentation screen
Add patient payment/copay to the charges and documentation screen. This way all information on the patient (current prescribed visits, attended & remaining visits, insurance limitations - visits &/or $, and patient payment) is available on one screen, and we will not have to toggle through multiple screens or tabs to get the information.
12 votes -
SELECT ALL
SELECT ALL
Would it be possible to make a Select All option in on reports, especially the Base reports.
2 votes -
Insured ID Copy From Transaction Screen
From the transaction screen it would be helpful to be able to highlight & copy the member ID from the bottom of the screen instead of having to open the case, then the policy to copy the number before going to a website in order to check claim status for the member.
12 votes -
Direct Access Tracking
Direct Access patient are limited to 10 treatments or 1 month of care before they need a prescription. The direct access button makes this difficult to keep track of. It would be helpful if the prescriptions tab allowed for you to enter a direct access period so pts will pop up on unbilled list when an Rx is required.
7 votes -
policy
When having an attachment open and trying to make changes on the case, we are no longer able to enter information from the open attachment, unable to scroll through the attachment to enter in certification numbers into the policy. We would like to be able to have things open like the policy and the authorization attachment or a fax message and the letter where the fax number is housed, to be able to scroll through the open attachments while entering in the information into the case.
10 votes -
Telehealth - Indicate an appointment is telehealth and launch from A2C
Could there be a way (other than schedule color/appointment type) or case or visit symbol to indicate telehealth and be able to launch the telehealth website from the client case? E.g. we put the link to the telehealth platform somewhere in A2C and then we can launch the website from the client visit or charges screen or case?
We already use all of our schedule colors/appt types for Insurance based classifications and are using the visit and case symbols for other things that would not allow for this type of use without stopping the other uses.
Is there any way…
2 votes -
Patient Registration Form or section in A2C (Not related to patient portal)
Is there a way to have a digital form or tab in A2C that we can use to record new patient details? We currently use a paper intake form because there is no place to put that information in A2C in a way that makes sense while we are on the phone with the patient. Some of the information is available when creating a new client, and we would love to have additional places for the info. If we could have it available in a format that we can adjust the questions and order so that it flows well for…
6 votes -
Patient Attachment Classes
Hello,
I think it would be nice to be able to further classify the documentation that is attached to an individuals account. (e.g. Authorization Documentation, Prescriptions, Outcome Measures). I find the non-treatment class too general and is getting quite cluttered.
5 votes -
Add "partner" as option for partner status
I'd like for us to be able to add 'partner' as a type in terms of relationship (beyond single, married, divorced, etc) so that we can document if someone has a life partner. Thanks!
6 votes -
Minor's Turning 18
It would be nice to have a button that could be checked that indicates the patient is a minor, and it alerts us that they have turned 18.
This way when the patient is legally and adult, we'll be able to have a pop up that ensures new billing and treatment consent is obtained.
If possible, it'd be preferred if the pop up would alert us at check in and was only dismissed with maybe re-entering your login password. A simple dismissal wouldn't be reliable.
4 votes -
Posting Payment Error
We have multiple Holding Companies and Clinics. It would be helpful to be able to change the payer and the Holding Company after making an error in either of those, under the Payment Posting 'edit payment' screen.
1 vote -
Visits out Of Order
After posting a payment and selecting Add Transactions and bringing up the case details, the visits listed are out of date order since going to V5.
1 vote -
FILE NAMES
It would be helpful if when downloading patient notes to PDF format, the file name pulled the DOS rather than the date signed. Sometimes these are being uploaded to secure portals (like Connex for a Medicare redetermination) and just to be safe I always change the file name to end in the DOS, rather than signature date. Unfortunately not all of our PTs are...timely...so having that change would be a time saver for office staff.
1 vote -
Private Annotation - To Do List
It would be nice to have a Private Annotation that we could post our own "To-Do" list. For example, when I have a meeting, It would be nice to put in the annotation the topics I would like to discuss, maybe about employee status, hiring a new employee, etc. Things I do not want the rest of my therapists to see, but also in a convenient place that I can see. Also may be nice for treating therapists if they have a gap in their schedule that they could pull up their own To-Do List that can be private. Also…
6 votes -
Doctor Report
Please can we have additional columns for "Doctor First Name" "Doctor Last Name", "Doctor Title", and "Doctor Full Name With Title"
We find that when we pull the doctor lists out of A2C to send letters, holiday cards, etc. to it is hard to work with and takes more steps because the only format that it will give it in is Last Title First. E.g. Smith MD, John. So it has to be split up into Doctor First, Doctor Last, and then Title. When we format our address labels they are formatted:
Salutation, First Last, Title (Dr. Johh Smith, MD)
…
3 votes -
Add symbol from Visit summary in Case
Add Symbols from the "patient visit summary"
It would be really helpful if we could schedule appointments out a few weeks, and make note right from the case if the single visit requires a symbol (Complete outcomes form)
Rather than have it show up on each visit, we want to customize a single visit.2 votes -
task list
It would be great if the task list could be organized by patient - sometimes we don't catch things right away, and if they've had multiple visits they now have multiple tasks throughout the list, which ends up wasting time.
3 votes -
Reopen closed tab
I'd like to be able to return to the most recent 5 tabs/cases or so I was working on. So often I close something up only to realize that I need to get back in it and I'd love to be able to just go to a dropdown and select from the 5-10 most recent cases I was working on.
4 votes
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