A2C Medical
57 results found
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Charges and Documentation Screen
Provide a free text box in charges and documentation screen to provide information to clinical regarding the patient. For example, a patient only has 20 visits per calendar year - watch visits, or any other form of communication pertinent to the plan of care
2 votes -
Binder as Master Record for key info
We hare having issues with data consistency issues that would be fixed by having a single source of info.
Could the binder contain the master info and be able to override case specific info:
Name
DOB
Address
Phones
Emergency Contact Info
Marketing Preferences
Documents that are global and not specific to a particular caseWe often find that a DOB is incorrect in one of multiple cases, or that the address is spelled differently, or it takes a long time to find an attachment that is in one of 8 cases.
It would be really helpful if we could specify…
2 votes -
Doctor/Referral Salutation is not available
Please add Doctor Saluation. E.g. Ms., Mr. Dr., etc. to the contact info for doctors.
It is important to for us to address doctors professionally and the system provides no place for this information, so when we send letters out to them there is no way for us to address it to Dr. James Smith, MD. It just says James Smith, MD when we use the excel download.
Many doctors get upset with us when we do not address them correctly on the phone or via mail, and generally is makes our office look less professional and hurts our reputation.
…
2 votes -
Statement
In Patient Statements screen it would be nice to also have the guarantor's address as a column. Many times a case will be set with just the guarantor's name, which is a column currently, but if there is no address entered for the guarantor, the statement prints without the address. Currently have to go fully into the case to check if there is an address entered.
5 votes -
Surgery dates in General Information
There is a DOI field (presumably for MVA, WC etc.) but how about most recent or relevant surgery fields and dates? We really could use this for the omnipresent 3rd party Evicore (or other) hoops of pre-authorization forms we fill out and knowing when a patient's most recent surgery occurred would be great. We don't see very many specific post-surgery patients, so perhaps I'm missing a field somewhere. Thanks!!
3 votes -
New Case - Clinic Dropdown
When creating a case for a new patient, it would be helpful if the Case Clinic: field was blank and required the user to select a clinic. The box currently populates with the first clinic the user is assigned to. We have multiple front desk employees who are assigned to multiple clinics. Frequently that field is overlooked and results in the wrong clinic being set up on the case.
4 votes -
Lead Tracking - Pre Referral
It would be really helpful if we could log potential clients into the system as "potential patients" so we can track our leads and then convert them into a patient once they schedule. We track these separately in an excel spreadsheet and it would be really helpful to have them in A2C and be able to track when they first contacted us, what marketing efforts were involved, our contacts to them, etc, without having them show up as a patient and skew our other reports.
It would be helpful to see the name, referring doctor (if relevant), the contact date,…
2 votes -
Charges and Documentation Screen
Provide a free text box in charges and documentation screen to provide information to clinical regarding the patient. For example, a patient only has 20 visits per calendar year - watch visits, or any other form of communication pertinent to the plan of care
1 vote -
Per Diem Balance Field
When applying a payment using Add Per Diem Transaction, it would be helpful to be able to 'sum' using the + sign in the balance field.
Some payers break down the patient responsibility across the CPT codes on the EOB, however they do not total the amount so we have to calculate that separately prior to entry.
3 votes -
Total balance auto population
We would like to see a patient's total balance auto populate when charging a card from file. It is inconvenient to have to remember the total from the "patient payment" window
3 votes -
font sizing
The font size in V5 is much bigger and being able to change the size would be great
2 votes -
7 votes
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TRANSACTION SCREEN
I FIND IT VERY INCONVENIENT THAT I HAVE TO HIDE THE VISIT DETAIL BOX TO GET TO THE LAST DOS IN THE TRANSACTION SCREEN. I NEED INFORMATION FROM BOTH AREAS.
5 votes -
Symbol notifications and flags on cases
For the therapist who mainly on the charges and documentation section, it would be helpful if there is a Symbol notification in the visit information section. For example, we have flags on patients that can be seen on the schedule but instead of flipping back and forth from charges and documentation the should be able to see the flag to notify them if there is a precaution on the patient. Hope this will be changed soon and I believe it would be a great added feature for patient care and therapist.
2 votes -
Can the new B-Note be extended vertically? The small box is not too convenient.
Can the new B-Note be extended vertically? The small box is not too convenient.
4 votes -
Greyscale for V5
Can there be a greyscale option? Version 4 had a much darker format compared to V5. All of the white in V5 is challenging to look at all day long
2 votes -
charges and documentation
is there anyway of changing the layout on my charges and documentation screen? I am having a difficult time scrolling and seeing all the documentations because area is so small. HELP!!!
1 vote
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