A2C Medical
203 results found
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Schedule Report to include Resource column
Coud you please add the Resource column to the Schedule report. We use Resources all the time and it would help us to coordinate the patient care.
1 vote -
Appointment List
Ability to print visits seen (not just future visits) through the print calendar feature and be able to date range this.
11 votes -
Add Attorney as a Class under the Auxiliary Bios
Add Attorney as a Class under the Auxiliary Bios. Most of those are MVA cases or WC cases that already have an Adjuster or Case Manager. It would be helpful to have this as readily accessible info, as well as keep the database of attorneys handy.
3 votes -
Cancellation Policy on Printed and Emailed appointment lists
Can we please add a field to the appointment listings (both printable and email versions) that will allow us to state our cancellation policy. This is critical information that we need to communicate to our patients. Having it printed would help the patients to have a physical written statement that they will see when they review their appointments. This will help our % arrival and % full rates and reduce the number of upset patients when they are being told they have to pay a cancel fee and didn't read the initial paperwork that they signed off on. Please help…
6 votes -
How did you hear about us?
We would like to add a mandatory dropdown on the therapist's evaluation (first patient appointment) that requires them to ask the patient how they came across our practice. It could be a textbox or simple dropdown with options: Online, Physician, Friends/Family, Returning Patient, Insurance Website, Other
8 votes -
Ability to have multiple schedule "tabs" so you can be in 2 "locations" at once
It would be helpful to be able to have multiple schedule tabs open for those of us who handle activities across multiple offices/locations!
11 votes -
pop up for policy coverage
When scheduling an existing patient for a new appointment, if there is not policy coverage for the dates to be scheduled, pop up to notify at time of scheduling. That way, if an existing patient has a policy that does not follow a calendar year, it will cue to re-verify and extend coverage in policies.
1 vote -
All Unchecked as default on payment receipt window
The new payment receipt function has a default of all checked (text, email, print). For every patient it requires multiple clicks to just print or have no receipt. I understand it is an all or nothing environment. Can it be nothing and the user can select which options(s) they would like?
4 votes -
Automate form letters from emails
I would like to see a feature that billing can use to automate patient collection letters, emails to patients, from each department.
9 votes -
Medications in the Binder
Request the option to add ad hoc entries into Medication list in Binder. Often we need to record a mutli-vitamin or other supplement not available on the government list.
3 votes -
Sorting by dates doesn't work properly
Sorting by dates doesn't work properly in the case look-up. Sorting by DOB results in a list that returns all of the same Months first, not chronological date sorting. E.g. If you choose to sort by date it will put 05/01/1965, then 05/12/1972, then 05/30/1980. It will then put 07/01/1942 at the end even if I want to sort by oldest first. It will do all January months regardless of year, then all February Months, March.... etc regardless of the year.
2 votes -
Open up a payment in the transaction screen to see where it has been applied
We spend a lot of time figuring out where things got applied in A2C. It would be really nice if we could click on a payment from the client transaction screen and see where it got applied. Our prior EMR did that and it saved so much time.
7 votes -
It would be helpful to be able to delete the clinics from the scheduling list if the clinic has permanently closed.
We have several clinics that we closed and there is no way to take them out of the drop down list of clinics.
3 votes -
Referral Base Report to Include DOS
On the Base Referral Report it would be very helpful to have the DOS for the Evaluation. Currently it only has the referral date and while that is important we want to know in a given month how many evaluations were converted from a referral.
1 vote -
3 votes
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PROVIDER TREE NO LONGER SHOWS PAST EMPLOYED PROVIDERS
We do not want to delete providers but when we go to do the Provider tree for those in credentialing, we do not want to have to scroll through all the providers that are no longer employed. So when we disable them as a user, we no longer want them to show up in User Positions or Provider tree ( we want them hidden) but still be available in the system in case we need them sometime for billing purposes. So for instance if we enable them again they would show up again. The provider tree already collapses completely when…
7 votes -
Credit Card Processing - REFUNDS
We often don't know we owe a patient money until after they've been discharged. It would be nice to be able to refund the card on file through A2C
4 votes -
Global Schedule
It would be nice to have a global schedule where you could bring together therapist's schedules from different clinics to enable ease of scheduling or help identify who is slow if coverage is needed between clinics.
3 votes -
Save a Credit Card for Future use (Not charging rightnow)
We often have clients filling out paperwork ahead of their appointments and many are allowing us to keep a credit card on file, but we don't have the ability currently to add a credit card to an account for future use but NOT charge them anything at the moment.
Could this feature please be added. If the client already gave us their credit card information it is not ideal for us to have to wait until their next visit to then have to ask them if we can swipe the card or pull their paperwork to load that information in…
3 votes -
credit card payments from insurance carriers
This needs to be a drop down option. If Vantage wants to capture all the fees possible, they should have a way for us to enter insurance payments which often come by credit card. Also, please quit promoting new products that there is absolutely no tech support for. What happened to the tech support team? That was always the best thing about A2C.
3 votes
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