A2C Medical
29 results found
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Appointment Reminder
It would be helpful to add the clinic's informal name in the appointment reminder along with the existing location's phone number. We have clinic clusters that share patients who sometimes get confused as to which location their appointment may be scheduled even though the phone number is listed in their appt. reminder. Posted 11-08-20 353PM PHH
3 votes -
Editing visit type directly in visit summary screen
It would be helpful to be able to right click on a visit in a patient's case, under the Visit Summary tab, and be able to edit the visit type right from there.
2 votes -
Schedule color for OT, PT, PTA & SPT/SPTA
Have a variation of color on the schedule to identify between the different type of therapist. Would help with scheduling the wrong type of patient on incorrect therapist. Thanks!
2 votes -
case information visible on schedule screen
Have specific payer listed, copay amount, and auth visits visible when clicking on a case (that is visible at the top of the scheduling screen) instead of having to click through to case and then tabs to find the info. This way it can be seen easily on check in without additional action taken.
2 votes -
Waitlist beyond 4 weeks
Please open up the waitlist for more than 4 weeks, we often have people scheduling out 8-12 weeks and it is very restrictive to only be able to put them on the waitlist for 4 weeks and then have to remember to add them again every 4 weeks.
2 votes -
Minimize Older Appointments
Minimize older appointments. It would be nice for those patients that have a long list of appointments, to group them after so long and shorten the list. Then have an arrow that you could click to show them if needed.
2 votes -
Waitlist Communication and Management
The waitlist is helpful, but we are struggling with documenting our actions and communications so that the next person who looks at it is able to know what is going on.
The note section in the waitlist cannot be updated after initially entering the client on the waitlist without it also changing the dates, this has caused a lot of confusion in our office and caused us to reach out to clients who no longer have valid wait list requests because staff didn't realize that every time they added a note to the waitlist that it was pushing out the…
2 votes -
Wait list functionality
We'd love to see the wait list become more functional in the following ways:
- Ability to select/checkbox multiple therapists for one entry (IE case PT + PTA) rather than putting in 2 entries. "Any" is not helpful for this because we try to keep pts between just 2 therapists when possible.
-Ability to change info in the note section without editing the entire entry, because then it forces you to change the start date, which then pushes out the end date further than necessary. Sometimes admin will catch that, other times not.
-Ability to open case from the wait…1 vote -
Printing and Emailing Client Schedules
Please make the emailing client future scheduled appointments easier, more complete, and more streamlined.
We really need to be able to email ALL of the clients appointments in a simple, professional, and organized way quickly and easily.
The fact that the system doesn't allow for emailing more than 2 months of client appointments is really a problem, and the only option is "calendar" form as two separate attachments.
The "messaging" feature is great for some things, but the email appointments is not one of them. There are way too many steps involved and it only allows the email to have…
1 vote
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