A2C Medical
205 results found
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billing note
Regarding the newest update: The billing note pop-out is still great, but the scrolling to add the note when it's not necessary. The expanded typing box is also great, but it cuts off the wrapped text unless you're in full screen mode in the note, which completely negates the use of the pop-out box. I can handle the fact that it no longer minimizes itself and remains on top (not always convenient, but manageable), but I'd rather have it like it was pre-update.
1 vote -
referrals
Please make the Base:Referrals report pull the Primary Carrier from the Policies area. Right now it pulls "Current Primary", but this makes it so that the only patients that have a primary listed in the report are those who have their evaluation already scheduled. We need to manage our caseload payer mix, so when the front desk pulls the referrals report, they are having to manually enter the patient's primary insurance carrier if they aren't scheduled yet.
2 votes -
Time in and Time out on notes
I would like the time in and time out to flow over from the flow sheet to the note. More and more insurance companies are requiring this information.
14 votes -
Auto Save
Auto Save Documentation
There absolutely needs to be an auto save feature that happens during the note taking process. There are too many times when a Therapist is documenting and suddenly an issue will occur with Clinic Controller. After logging back and even after recovering a document they will find that none of their notes are present. An auto save feature that's saved by the minute or after changes are made should be a focus or feature that needs to be worked on.
2 votes -
Editing visit type directly in visit summary screen
It would be helpful to be able to right click on a visit in a patient's case, under the Visit Summary tab, and be able to edit the visit type right from there.
2 votes -
statement
Be able to print itemized statements for specific dates of service. We often have patients that need to submit an itemized statement for the HSA or something, and they need them at each visit. It would be more convenient for us and for the patient to be able to have one just that single date, or for specific DOS without being every single date so far.
1 vote -
User Performance Chart
Based on recent events following updates to the servers and hosting, it's become clear that the User Performance Chart found in Reports | Auditing needs to be re-hashed in some way. Currently the only definite sources of latency are the server (in green) and the client (in blue). The "Network" indicator is so broadly defined by this report that it leaves a huge array of potential variables including (but not limited to) the host location network, ISP, infrastructure, and routing relays within the wider internet as a whole. This provides almost no diagnostic value unless the report shows green or…
1 vote -
Mass-adding GP/GO modifiers?
Would it be possible to add a function whereby a modifier could be added to all lines of a number of claims at once? IE, when we get a late notification from MVA that PIP is exhausted, it's very time consuming to add a -GP or -GO modifier to multiple lines over 20+ dates of service. The ability to do it en masse would be very helpful!
1 vote -
date of birth
Is there a way for the patients date of birth to show up on the daily treatment note?
1 vote -
Charges and documentation opens on startup
Charges and documentation default open at start up.
2 votes -
Consent to treat
The Consent to Treat document has been confusing to patients because it is not required to sign it before closing the tab. Once it is closed, they cannot reopen it to sign again. Then we are having to give a paper form when the patient thinks they have already signed it online. Can we make virtually signing off on consent to treat a requirement so they cannot close the tab without doing so?
1 vote -
Non-binary option?
Insurance companies in our area (most recently Blue Cross and Blue Shield of Massachusetts) have begun adding a non-binary option to their enrollment forms for patients. Will A2C be adding this as an option in the future so there are no claims mismatches due to gender?
1 vote -
Attaching Faxes
When attaching a fax, if the patients name or case number could be visible in the pop-up while choosing the name and classification, just so we know it's being put in the right place, and we haven't typed the number in incorrectly.
1 vote -
team
I would like to be able to select 2 or 3 therapists that work together to run statistics. Being able to group their charges and billable hours would help in terms of hiring new staff to give us ideas where the busiest morning and evening schedules are from a financial standpoint. Currently I have to run their statistics separately and manually add them. :(
1 vote -
Patient Invoice
There is a section to put in a credit card number, but not a place to write in the CVV Code. The credit card cannot be processed without that and, therefore, should be on the statement.
1 vote -
text message replies
Text message replies
Physician offices and restaurants send text messages to me to confirm my appointments. I simply have to respond by
"cancel confirm" or reply 1 to confirm or 2 to cancel.
Many patients do not like to call to confirm or call to cancel appointments. I would like to have the option in your system of sending text messages (and emails) to patients and have them respond as above. If I this option was created in your system, how would a text message be sent to the patient and how would the reply be received.response by us? Would…5 votes -
Wait list functionality
We'd love to see the wait list become more functional in the following ways:
- Ability to select/checkbox multiple therapists for one entry (IE case PT + PTA) rather than putting in 2 entries. "Any" is not helpful for this because we try to keep pts between just 2 therapists when possible.
-Ability to change info in the note section without editing the entire entry, because then it forces you to change the start date, which then pushes out the end date further than necessary. Sometimes admin will catch that, other times not.
-Ability to open case from the wait…1 vote -
Open Case - Shortcut
A shortcut to open a patient's case would be so helpful! You could also introduce the ability to do custom shortcuts.
3 votes -
Provider Termination Date
It would be very helpful to see a termination date added to the provider table.
This way claims wouldn't accidentally get billed out under a "case therapist" that no longer works with us (for PTA's), but they are still in the system to process claims for DOS they were employed. This termination date would only be used for the system to error out claims trying to bill with that therapist after their termination date.3 votes -
Resend fax
An option to Resend a fax that has failed from the HIPPA Log, instead of having to completely recreate the fax.
3 votes
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