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A2C Medical

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  1. Resend fax

    An option to Resend a fax that has failed from the HIPPA Log, instead of having to completely recreate the fax.

    2 votes

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  2. From the schedule it would be nice to click on a patient name and see what the co-pay is without having to go into the case

    We would like to see the amount owed at TOS from the schedule when we click on a patient name instead of having to go into the case.

    3 votes

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  3. Schedule color for OT, PT, PTA & SPT/SPTA

    Have a variation of color on the schedule to identify between the different type of therapist. Would help with scheduling the wrong type of patient on incorrect therapist. Thanks!

    2 votes

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  4. Open Case - Shortcut

    A shortcut to open a patient's case would be so helpful! You could also introduce the ability to do custom shortcuts.

    1 vote

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  5. Provider Termination Date

    It would be very helpful to see a termination date added to the provider table.
    This way claims wouldn't accidentally get billed out under a "case therapist" that no longer works with us (for PTA's), but they are still in the system to process claims for DOS they were employed. This termination date would only be used for the system to error out claims trying to bill with that therapist after their termination date.

    1 vote

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  6. It would be easier on the eyes to be able to adjust the main background color. I am currently having eye problems and my eye doctor suggest

    It would be easier on the eyes to be able to adjust the main background color to a dark color. I am currently having eye problems and my eye doctor suggested that I switch my computer backgrounds to dark colors to make it easier on my eyes. The white background is hard on my eyes.

    1 vote

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  7. case information visible on schedule screen

    Have specific payer listed, copay amount, and auth visits visible when clicking on a case (that is visible at the top of the scheduling screen) instead of having to click through to case and then tabs to find the info. This way it can be seen easily on check in without additional action taken.

    1 vote

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  8. Patient Payment screen

    We'd love to see a mandatory dropdown or check box on the patient payment screen where we can notate the location where the money was physically taken, and a subsequent filter (or report?) on the Posted Patient Money to allow us to show daily totals by location where payment was accepted.

    Our patients tend to go back and forth between offices, and they don't always remember to only pay in the office that matches their case clinic. If we could mark a payment with WHERE it was taken, and then see the report totaled by that location as opposed to…

    1 vote

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  9. Put patient on PT and PTA schedule without it counting as 2 visits

    Be able to put progress reports on PT and PTA as visits in the schedule without it counting as two visits

    2 votes

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  10. multi page scanning

    Currently, CC only has the ability to do single page scanning to a case. Being able to upload multiple pages for remits and EOPs, imaging records, etc would be really helpful. Being compelled to do 1 page at a time is really cumbersome and inefficient.

    1 vote

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  11. Flashing Reminder

    It'd be helpful if a reminder that was timestamped could flash or be another color or something if a reminder is (+7 days / +14 days / etc ) old .. so that if a reminder was forgotten to be deleted it'd be less likely to miss.

    But at the same time ... we have patients that we keep credit cards on file for that they have reminders that pop up so often that the reminder pop up is almost not even effective.

    Its a troublesome roundabout we go through with trying to get staff to not miss them, but…

    2 votes

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  12. Double clicking on a patient name

    It would be quicker and easier to be able to double click on a patient name to open their case.

    21 votes

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  13. Set charges/documentation tab so that patients do NOT disappear from that tab when cancelled

    We'd like a setting where you can keep cancelled patients on the documentation/charges tab so that it cues the provider to write a cancellation note or no show note. Otherwise it's easy to forget.

    1 vote

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  14. Fax integration with other providers

    A great faxing option would be to have integration with other providers. By this I mean being able to add your current service providers fax number into A2C's fax system/provider. Currently if you have an existing fax number you would need it to be forwarded from your local service provider to your A2C fax number.

    However with this setting it adds in points of failure, for example if the local service provider is having issues then there would be numerous failed faxes. If we could port in the existing number into A2C's current fax provider then this would provide for…

    1 vote

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  15. Direct secure messaging

    Hello,

    A great feature that would have a lot of potential for use would be direct secure messaging. With this A2C would have the ability to communicate with different EMR systems. This would potentially provide fluid communication with other providers who use other systems.

    1 vote

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  16. Flow sheet reminder

    On the Flow sheet reminder, can you add these items: Dx, MD, Prec, POC. If these showed up on all flow sheet reminders, we won't have to remember what goes in there (esp new PTs, or when we are real busy)... we can just add the needed information. We use this so that any PT or PTA can quickly see the information.

    1 vote

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  17. Don't cut off info from free-response fields

    Regarding new patient forms: can we fix all of the free response fields so that they show all of the text when our staff views the completed form? The lower fields still cut off some of the info that patients enter.

    3 votes

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  18. Form Designer: expandable/collapsable fields

    When will form designer be available? I am interested in the option for expandable/collapsable sections to reduce the need for so many forms (ie i can have an oncology section that is collapsed unless needed).

    7 votes

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  19. Scheduled Case Reminder/Alert

    Reminders are helpful, but it'd be helpful if you could SCHEDULE a reminder pop up.

    For Instance, when paperwork expires and needs to be completed again (Minors being treated that will be turning 18) or situations where we don't want a reminder popping up at each visit.. but after a certain point in time. ** Preferably with a customizable message area.

    1 vote

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  20. finance charges

    Wanting to be able to charge late or nonexistent payers a finance charge, and have the system keep track of ongoing charges month to month.

    1 vote

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