A2C Medical
57 results found
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Doctor/Referral Salutation is not available
Please add Doctor Saluation. E.g. Ms., Mr. Dr., etc. to the contact info for doctors.
It is important to for us to address doctors professionally and the system provides no place for this information, so when we send letters out to them there is no way for us to address it to Dr. James Smith, MD. It just says James Smith, MD when we use the excel download.
Many doctors get upset with us when we do not address them correctly on the phone or via mail, and generally is makes our office look less professional and hurts our reputation.
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2 votes -
Lead Tracking - Pre Referral
It would be really helpful if we could log potential clients into the system as "potential patients" so we can track our leads and then convert them into a patient once they schedule. We track these separately in an excel spreadsheet and it would be really helpful to have them in A2C and be able to track when they first contacted us, what marketing efforts were involved, our contacts to them, etc, without having them show up as a patient and skew our other reports.
It would be helpful to see the name, referring doctor (if relevant), the contact date,…
2 votes -
font sizing
The font size in V5 is much bigger and being able to change the size would be great
2 votes -
Symbol notifications and flags on cases
For the therapist who mainly on the charges and documentation section, it would be helpful if there is a Symbol notification in the visit information section. For example, we have flags on patients that can be seen on the schedule but instead of flipping back and forth from charges and documentation the should be able to see the flag to notify them if there is a precaution on the patient. Hope this will be changed soon and I believe it would be a great added feature for patient care and therapist.
2 votes -
Greyscale for V5
Can there be a greyscale option? Version 4 had a much darker format compared to V5. All of the white in V5 is challenging to look at all day long
2 votes -
date of birth
Is there a way for the patients date of birth to show up on the daily treatment note?
1 vote -
Non-binary option?
Insurance companies in our area (most recently Blue Cross and Blue Shield of Massachusetts) have begun adding a non-binary option to their enrollment forms for patients. Will A2C be adding this as an option in the future so there are no claims mismatches due to gender?
1 vote -
It would be easier on the eyes to be able to adjust the main background color. I am currently having eye problems and my eye doctor suggest
It would be easier on the eyes to be able to adjust the main background color to a dark color. I am currently having eye problems and my eye doctor suggested that I switch my computer backgrounds to dark colors to make it easier on my eyes. The white background is hard on my eyes.
1 vote -
Scheduled Case Reminder/Alert
Reminders are helpful, but it'd be helpful if you could SCHEDULE a reminder pop up.
For Instance, when paperwork expires and needs to be completed again (Minors being treated that will be turning 18) or situations where we don't want a reminder popping up at each visit.. but after a certain point in time. ** Preferably with a customizable message area.
1 vote -
title
Can the patient's Title (Ms. Mr. etc) be displayed in the case screen? It would be helpful so that we are using the correct pronoun, and ensuring different cases have the same info in them.
1 vote -
Recover Deleted User
I just found out that if you accidentally delete a user you can never recover them and you cannot re-enter them with the same user name! This is so scary! Please add the feature to "recover" deleted users.
1 vote -
pop up for policy coverage
When scheduling an existing patient for a new appointment, if there is not policy coverage for the dates to be scheduled, pop up to notify at time of scheduling. That way, if an existing patient has a policy that does not follow a calendar year, it will cue to re-verify and extend coverage in policies.
1 vote -
Posting Payment Error
We have multiple Holding Companies and Clinics. It would be helpful to be able to change the payer and the Holding Company after making an error in either of those, under the Payment Posting 'edit payment' screen.
1 vote -
Visits out Of Order
After posting a payment and selecting Add Transactions and bringing up the case details, the visits listed are out of date order since going to V5.
1 vote -
FILE NAMES
It would be helpful if when downloading patient notes to PDF format, the file name pulled the DOS rather than the date signed. Sometimes these are being uploaded to secure portals (like Connex for a Medicare redetermination) and just to be safe I always change the file name to end in the DOS, rather than signature date. Unfortunately not all of our PTs are...timely...so having that change would be a time saver for office staff.
1 vote -
Charges and Documentation Screen
Provide a free text box in charges and documentation screen to provide information to clinical regarding the patient. For example, a patient only has 20 visits per calendar year - watch visits, or any other form of communication pertinent to the plan of care
1 vote -
charges and documentation
is there anyway of changing the layout on my charges and documentation screen? I am having a difficult time scrolling and seeing all the documentations because area is so small. HELP!!!
1 vote
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