A2C Medical
30 results found
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statement
Be able to print itemized statements for specific dates of service. We often have patients that need to submit an itemized statement for the HSA or something, and they need them at each visit. It would be more convenient for us and for the patient to be able to have one just that single date, or for specific DOS without being every single date so far.
1 vote -
Mass-adding GP/GO modifiers?
Would it be possible to add a function whereby a modifier could be added to all lines of a number of claims at once? IE, when we get a late notification from MVA that PIP is exhausted, it's very time consuming to add a -GP or -GO modifier to multiple lines over 20+ dates of service. The ability to do it en masse would be very helpful!
1 vote -
Patient Invoice
There is a section to put in a credit card number, but not a place to write in the CVV Code. The credit card cannot be processed without that and, therefore, should be on the statement.
1 vote -
Provider Termination Date
It would be very helpful to see a termination date added to the provider table.
This way claims wouldn't accidentally get billed out under a "case therapist" that no longer works with us (for PTA's), but they are still in the system to process claims for DOS they were employed. This termination date would only be used for the system to error out claims trying to bill with that therapist after their termination date.3 votes -
Patient Payment screen
We'd love to see a mandatory dropdown or check box on the patient payment screen where we can notate the location where the money was physically taken, and a subsequent filter (or report?) on the Posted Patient Money to allow us to show daily totals by location where payment was accepted.
Our patients tend to go back and forth between offices, and they don't always remember to only pay in the office that matches their case clinic. If we could mark a payment with WHERE it was taken, and then see the report totaled by that location as opposed to…
1 vote -
finance charges
Wanting to be able to charge late or nonexistent payers a finance charge, and have the system keep track of ongoing charges month to month.
1 vote -
invoice state
We would like to see an option of Medical Records in the invoice state. When we send an invoice to the person(s) requesting the medical records we add a non-treatment charge at that time in the amount that it cost to send them the records. Others check the patient in and see the amount owing and think it is patient due. If it had "Medical Records" we would not have to prepare refunds to the patients.
2 votes -
Add the User/ID/or Computer on Billing-Base: Claims report
Add the User/ID/or Computer that ran or processed claims output in the report.
That is, when you run the Report: Billing - Base: Claims report, one of the columns could be the person/computer that processed the claim, like Invoicing>Claims>Output>File...
I'm trying to determine who ran claims on a certain day.1 vote -
MODIFIERS
Is it possible to exclude certain carriers from CQ modifiers when a PTA sees a patient?
We're using the flowsheet, which means that I have to review each claim and edit to remove the CQ mod on non MCR claims.1 vote -
Medicare cap tracking
Update the Medicare Cap Tracking report to be able to pull out discharged and inactive patients and only show patients that are currently treating
1 vote -
Claims generation screen
Add the "Appt Type" field to the claims generation screen.
1 vote -
notification re: out of pocket max
When OOP max info comes through as 'met' on ERA 835s, that it be able to pull into patient account info and a notification available to front desk on check in that payment not required. That way, we can stay more current on what to collect, as well as not over-collect and have to refund.
1 vote -
Historical Claim Searches
Claim Generation | Historical tab
Search function: I would like to be able to use 'Days Outstanding' in conjunction with Specific Carrier or Specific Case (instead of only one of the other)1 vote -
dob
It would be very helpful to have the patient DOB, and perhaps policy group numbers, in the transactions screen, to limit having to transition between the case and transactions screens; this would be especially helpful when many tabs are open.
3 votes -
Invoicing, Deposits
In Invoicing : Deposits - please make the "net" amount next to the credit cards match the "net" amount in the Posted Credit Card Payments report. We have to manually calculate the Net deposits each day and it would be good if the calculated amount could be double checked against the list in Invoicing : Deposits.
2 votes -
Authorization Information
Create an additional section in the case between Prescriptions & Estimated Payment Schedule to record authorization information; start and end dates and number of visits/units authorized. Create a report that pulls just this information, or create a report that will pull just the policy information.
13 votes -
Unable to Change/Delete Saved Credit Card on File
We need to be able to change this fairly regularly and are unable to do it. We can run the transaction on the new card, but it won't save it as the new card on file. AND, if you continue to try saving it, it charges the card multiple times.
2 votes -
Units and Total Charges needed in Claim Generation Screen
The Claim Generation screen lacks options for Total # of units and Total $ of charges. Our past system had those and it really helps us to catch gross mistakes such as billing out 10 units of something instead of 1, or accidentally underbilling 1 unit for a whole visit.
Could this please be added asap! Without it we have to wait until claims process to catch big mistakes, causing delays and extra time in correcting things and potentially having to bill out an addended claim.
6 votes -
credit card payments from insurance carriers
This needs to be a drop down option. If Vantage wants to capture all the fees possible, they should have a way for us to enter insurance payments which often come by credit card. Also, please quit promoting new products that there is absolutely no tech support for. What happened to the tech support team? That was always the best thing about A2C.
3 votes -
Credit Card Processing - REFUNDS
We often don't know we owe a patient money until after they've been discharged. It would be nice to be able to refund the card on file through A2C
4 votes
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