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A2C Medical

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203 results found

  1. Double clicking on a patient name

    It would be quicker and easier to be able to double click on a patient name to open their case.

    22 votes

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    0 comments  ·  Scheduling  ·  Admin →
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  2. annotation

    Can we have a "move" option added to the annotations? It would be nice to be able to move an annotation when I move a visit instead of copying the annotation and deleting the old one.

    21 votes

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  3. Annotation. Have the ability to double click an annotation to edit

    to make editing an annotation easier, it would be great if you could just double click on it to take you right into the note.

    19 votes

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    1 comment  ·  Scheduling  ·  Admin →
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  4. Patient Statements

    Be able to date range patient statements. Sometimes we are sending a bill for maybe 1 or 2 DOS but the entire statement prints.
    Also being able to provide payment/adjustment information on the statement for patient information. For example, a visit was applied to Anthem BCBS deductible with patient balance of $100. Showing this on a detailed statement will better inform the patient of their responsibility.
    Also if there are multiple payors on the DOS showing how each payor processed; again this is more information to the patient.

    19 votes

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    0 comments  ·  Billing  ·  Admin →
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  5. Time in and Time out on notes

    I would like the time in and time out to flow over from the flow sheet to the note. More and more insurance companies are requiring this information.

    14 votes

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  6. Authorization Information

    Create an additional section in the case between Prescriptions & Estimated Payment Schedule to record authorization information; start and end dates and number of visits/units authorized. Create a report that pulls just this information, or create a report that will pull just the policy information.

    13 votes

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    1 comment  ·  Billing  ·  Admin →
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  7. Adding copay to the Charges & Documentation screen

    Add patient payment/copay to the charges and documentation screen. This way all information on the patient (current prescribed visits, attended & remaining visits, insurance limitations - visits &/or $, and patient payment) is available on one screen, and we will not have to toggle through multiple screens or tabs to get the information.

    12 votes

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  8. Insured ID Copy From Transaction Screen

    From the transaction screen it would be helpful to be able to highlight & copy the member ID from the bottom of the screen instead of having to open the case, then the policy to copy the number before going to a website in order to check claim status for the member.

    12 votes

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  9. Portal Chat

    1. Would it be possible to send patients an automated email notification when their physical therapist responds to a portal message?

    2. The therapists need a resolve option when they respond to a message in the portal chat so that the message disappears. An option could be to add tabs such as "new messages" "past messages" and "current messages" so that the therapists can filter their inbox

    12 votes

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  10. Auto save notes!

    Auto save notes! Much needed as I want to log off all PTs each night for cyber security and I would hate to lose their notes when I do this.

    11 votes

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  11. Delete Visit Reason

    Could we get a box for "Delete Visit Reason" when cancelling/deleting visits, we have the reason options for the Cancellation type but not the Delete option. It would be really helpful so we could indicate things like:

    • Compliantly Cancelling Visits with Notice
    • Administrative Error
    • Office Closure

    Etc.

    It would also be very nice to have a free form notes section to better explain what happened.

    11 votes

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  12. multiple referring physicians

    We often have referring providers, and another involved provider (PCP, etc) that we'd also like to send IEs and REs to. It would be great to be able to add providers to IE form (more than 1) to then send them on with their name attached.

    11 votes

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  13. Appointment List

    Ability to print visits seen (not just future visits) through the print calendar feature and be able to date range this.

    11 votes

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  14. Ability to have multiple schedule "tabs" so you can be in 2 "locations" at once

    It would be helpful to be able to have multiple schedule tabs open for those of us who handle activities across multiple offices/locations!

    11 votes

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  15. Cancellation or Delete Appointment Note Box

    When we cancel appointments or delete them there are often pieces of information that would be really helpful to attach to those cancelled/deleted visits that we cannot otherwise attach. We can put standard reasons for Cancel, but sometimes more detail is needed than just the dropdown options (which we update whenever absolutely needed), and the Delete appointments option has no dropdown of reasons at all.

    We would love a short comment or notes section when cancelling so we can provide a brief explanation such as.

    E.g. Doctor cancelled visits, will be on bed rest for 2 weeks and can resume…

    10 votes

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  16. Precautions in the Charges and Documentation Screen

    We need a flagged area maybe highlighted in red for Precautions in the Charges and Documentation screen. Ie for stroke patients, seizures, HBP, etc.

    10 votes

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  17. policy

    When having an attachment open and trying to make changes on the case, we are no longer able to enter information from the open attachment, unable to scroll through the attachment to enter in certification numbers into the policy. We would like to be able to have things open like the policy and the authorization attachment or a fax message and the letter where the fax number is housed, to be able to scroll through the open attachments while entering in the information into the case.

    10 votes

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  18. Multi

    In the Multi-Row edit feature, it would be nice to have the window remain open after the edit changes are made. Often after adjusting multiple visit balances, then next step is to change the invoice state to Bill Patient. Currently you have to reselect multi-row edit from transactions.

    10 votes

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  19. adding check boxes to medical history form that includes more conditions

    The first box in Medical History has space to write "all health problems, hospitalizations, surgeries, and allergies" that our patients are neglecting to fill out because it is too open and vague it seems. Can we create check boxes similar to the ones already available for diabetes and pacemaker for a longer list of medical conditions, such as depression and cardiovascular disease? Our old medical history form we handed to patients in person included a long list of conditions I would be happy to share with you if this can happen.

    10 votes

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  20. chat

    I would like to have a chat feature for billing as well! Can something be done for that?

    10 votes

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