Skip to content

Have an idea?

Share it with us or vote on other people’s ideas. Our product team is listening.

A2C Medical

We love to hear feature requests from you! Use the field below to search for existing ideas. Vote on ideas you like or agree with. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately.

204 results found

  1. dictation

    My PT doesn't type as fast as he'd like. Is there a tool for dictation he can hook up to the software?

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Precautions in the Charges and Documentation Screen

    We need a flagged area maybe highlighted in red for Precautions in the Charges and Documentation screen. Ie for stroke patients, seizures, HBP, etc.

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Symbols

    We have a Spanish population in our area and have to designate on our schedule if they are Spanish speaking because we only have a few Spanish speaking providers. We use the symbols for this. We also use symbols for our balance program, sports medicine, etc. We use our visit type for the type of body part we are seeing them for. We really would like to be able to use 2-3 symbols to help us appropriately schedule patients with the appropriate therapist.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Scheduling  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. New view option not ideal for viewing past documents

    under the new views in the documentation window past documents are barely showing. When switching to legacy fonts they go back to a more normal and fuller view but it'd be nice to have the option to change that window size or just view more without taking that step.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. font size too small, unable to magnify adequately with current options

    Using an older Surface Pro 4 with a small screen, i'm unable to magnify the schedule enough. I can pick resolution values and text sizes that make the upper portions of the schedule nice and readable, but the lower portion of the actual schedule itself remains much too small and won't get any bigger.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Scheduling  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Private Annotation - To Do List

    It would be nice to have a Private Annotation that we could post our own "To-Do" list. For example, when I have a meeting, It would be nice to put in the annotation the topics I would like to discuss, maybe about employee status, hiring a new employee, etc. Things I do not want the rest of my therapists to see, but also in a convenient place that I can see. Also may be nice for treating therapists if they have a gap in their schedule that they could pull up their own To-Do List that can be private. Also…

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. workers comp

    I would like a space to put the adjuster and adjuster fax and phone for workers comp and motor vehicle claims. They are not the same for every case. You have it now so that it can only be added to the claim if its the same every time with the same company. That is never the case. It should be a feature that you can add to each profile individually.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. policy

    When having an attachment open and trying to make changes on the case, we are no longer able to enter information from the open attachment, unable to scroll through the attachment to enter in certification numbers into the policy. We would like to be able to have things open like the policy and the authorization attachment or a fax message and the letter where the fax number is housed, to be able to scroll through the open attachments while entering in the information into the case.

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. payments

    Can there be an option on the portal for the client to put in the amount they want to pay, instead of the full amount?

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Adding copay to the Charges & Documentation screen

    Add patient payment/copay to the charges and documentation screen. This way all information on the patient (current prescribed visits, attended & remaining visits, insurance limitations - visits &/or $, and patient payment) is available on one screen, and we will not have to toggle through multiple screens or tabs to get the information.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Per Diem Balance Field

    When applying a payment using Add Per Diem Transaction, it would be helpful to be able to 'sum' using the + sign in the balance field.

    Some payers break down the patient responsibility across the CPT codes on the EOB, however they do not total the amount so we have to calculate that separately prior to entry.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. New Case - Clinic Dropdown

    When creating a case for a new patient, it would be helpful if the Case Clinic: field was blank and required the user to select a clinic. The box currently populates with the first clinic the user is assigned to. We have multiple front desk employees who are assigned to multiple clinics. Frequently that field is overlooked and results in the wrong clinic being set up on the case.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Insured ID Copy From Transaction Screen

    From the transaction screen it would be helpful to be able to highlight & copy the member ID from the bottom of the screen instead of having to open the case, then the policy to copy the number before going to a website in order to check claim status for the member.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Base Posted Money - Select Holding Company

    The base posted money report drop down option is set to Holding Company and only the first 30 characters of the holding company name are shown. We have 19 locations all with the same first 45 characters in their name with different ending names.

    We can't see which company is being selected form the list.

    If the option could instead be Clinic Name, we have shortened those to see the end name of the company.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. B Note Button

    Would be nice if the B note button could turn Green if there are notes present to read. If no notes then the button stays blue.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Billing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Statement

    In Patient Statements screen it would be nice to also have the guarantor's address as a column. Many times a case will be set with just the guarantor's name, which is a column currently, but if there is no address entered for the guarantor, the statement prints without the address. Currently have to go fully into the case to check if there is an address entered.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Multi

    In the Multi-Row edit feature, it would be nice to have the window remain open after the edit changes are made. Often after adjusting multiple visit balances, then next step is to change the invoice state to Bill Patient. Currently you have to reselect multi-row edit from transactions.

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Locate

    In the Locate Money by Identifier report it would be helpful to have the Column 'Applied' to show how much of a payment is applied after the result appears; instead of having to go over to the Invoice Posting screen to find out.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Medical History

    For some reason the Medical History does not upload into attachments, as all the other forms do... Also it doesn't show on the exposed records side as all the other forms do

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. doctor

    Is there a way for the client to list who their Dr is? Referring Dr as well as primary Dr?

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base