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A2C Medical

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204 results found

  1. Medicare cap tracking

    Update the Medicare Cap Tracking report to be able to pull out discharged and inactive patients and only show patients that are currently treating

    1 vote

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  2. Recover Deleted User

    I just found out that if you accidentally delete a user you can never recover them and you cannot re-enter them with the same user name! This is so scary! Please add the feature to "recover" deleted users.

    1 vote

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  3. Claims generation screen

    Add the "Appt Type" field to the claims generation screen.

    1 vote

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  4. notification re: out of pocket max

    When OOP max info comes through as 'met' on ERA 835s, that it be able to pull into patient account info and a notification available to front desk on check in that payment not required. That way, we can stay more current on what to collect, as well as not over-collect and have to refund.

    1 vote

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  5. Historical Claim Searches

    Claim Generation | Historical tab
    Search function: I would like to be able to use 'Days Outstanding' in conjunction with Specific Carrier or Specific Case (instead of only one of the other)

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  6. HIPAA Log Report

    Have the HIPAA Log report total up the total # of fax pages for the month. Right now it totals the # of pages per fax, however, if we want to compare to our monthly invoice, we have to expand all the faxes to get the # of pages and total them up by hand.

    1 vote

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  7. Schedule Report to include Resource column

    Coud you please add the Resource column to the Schedule report. We use Resources all the time and it would help us to coordinate the patient care.

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  8. pop up for policy coverage

    When scheduling an existing patient for a new appointment, if there is not policy coverage for the dates to be scheduled, pop up to notify at time of scheduling. That way, if an existing patient has a policy that does not follow a calendar year, it will cue to re-verify and extend coverage in policies.

    1 vote

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  9. Referral Base Report to Include DOS

    On the Base Referral Report it would be very helpful to have the DOS for the Evaluation. Currently it only has the referral date and while that is important we want to know in a given month how many evaluations were converted from a referral.

    1 vote

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  10. refunds

    It would be helpful to have the guarantor listed on the Patients Due Refunds report so we can quickly see if the check needs cut to someone else. As in an adult, in the event the patient is a child. Going into every case to look is time consuming.

    1 vote

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  11. Increase the size of data allowed to be updated at one time.

    We receive clinic from referral sources that we have to upload to the Non-Treatment Protected section. Right now we can only upload 5MB of data at a time so we have to break the files up (sometimes into as many as 12 or more at a time). Can you please please increase the size allowed to be uploaded?

    1 vote

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    0 comments  ·  Documentation  ·  Admin →
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  12. reports

    Run a report by carrier type and list all patients (active or inactive) that had/have that carrier.

    1 vote

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  13. Run Base Patient List Report by Initial visit in range

    I really need to run the Base Patient Lists by initial visit (eval) in a specific range. Right now we can only choose Referred Date or Visit Date in the range and it is not specific enough for us to pull data based on new patients coming in on specific dates or range of dates.

    1 vote

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  14. Posting Payment Error

    We have multiple Holding Companies and Clinics. It would be helpful to be able to change the payer and the Holding Company after making an error in either of those, under the Payment Posting 'edit payment' screen.

    1 vote

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  15. Visits out Of Order

    After posting a payment and selecting Add Transactions and bringing up the case details, the visits listed are out of date order since going to V5.

    1 vote

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  16. FILE NAMES

    It would be helpful if when downloading patient notes to PDF format, the file name pulled the DOS rather than the date signed. Sometimes these are being uploaded to secure portals (like Connex for a Medicare redetermination) and just to be safe I always change the file name to end in the DOS, rather than signature date. Unfortunately not all of our PTs are...timely...so having that change would be a time saver for office staff.

    1 vote

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  17. "Select Multiple" options in reports

    Could we please get the functionality to select multiple options (e.g. clinic or PT, etc) in reports.

    E.g. In the Therapist Productivity Report can we be able to select Therapist A, C, D, and F, but leave all the others out vs. running all or only 1?

    There are so many scenarios when it would be really helpful for all the reports to be able to do this. Especially since we have students and it is really important for us to run the Student and the Supervising PT's information together.

    Other times it would be really helpful for us to…

    1 vote

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  18. Email Setup

    I have yet to get our email set up. I have been paying for this service for years, yet have no tech support to set it up.

    1 vote

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    0 comments  ·  Messaging  ·  Admin →
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  19. Printing and Emailing Client Schedules

    Please make the emailing client future scheduled appointments easier, more complete, and more streamlined.

    We really need to be able to email ALL of the clients appointments in a simple, professional, and organized way quickly and easily.

    The fact that the system doesn't allow for emailing more than 2 months of client appointments is really a problem, and the only option is "calendar" form as two separate attachments.

    The "messaging" feature is great for some things, but the email appointments is not one of them. There are way too many steps involved and it only allows the email to have…

    1 vote

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  20. Binder Number on Reports

    It would be really helpful to add the Binder number to a variety of reports - specifically the Base Patient List and the Base Visits List, but would be helpful on others as well.

    1 vote

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