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A2C Medical

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204 results found

  1. Schedule color for OT, PT, PTA & SPT/SPTA

    Have a variation of color on the schedule to identify between the different type of therapist. Would help with scheduling the wrong type of patient on incorrect therapist. Thanks!

    2 votes

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    0 comments  ·  Scheduling  ·  Admin →
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  2. case information visible on schedule screen

    Have specific payer listed, copay amount, and auth visits visible when clicking on a case (that is visible at the top of the scheduling screen) instead of having to click through to case and then tabs to find the info. This way it can be seen easily on check in without additional action taken.

    2 votes

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    0 comments  ·  Scheduling  ·  Admin →
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  3. multi page scanning

    Currently, CC only has the ability to do single page scanning to a case. Being able to upload multiple pages for remits and EOPs, imaging records, etc would be really helpful. Being compelled to do 1 page at a time is really cumbersome and inefficient.

    2 votes

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  4. Set charges/documentation tab so that patients do NOT disappear from that tab when cancelled

    We'd like a setting where you can keep cancelled patients on the documentation/charges tab so that it cues the provider to write a cancellation note or no show note. Otherwise it's easy to forget.

    2 votes

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  5. Direct secure messaging

    Hello,

    A great feature that would have a lot of potential for use would be direct secure messaging. With this A2C would have the ability to communicate with different EMR systems. This would potentially provide fluid communication with other providers who use other systems.

    2 votes

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    0 comments  ·  Messaging  ·  Admin →
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  6. Flashing Reminder

    It'd be helpful if a reminder that was timestamped could flash or be another color or something if a reminder is (+7 days / +14 days / etc ) old .. so that if a reminder was forgotten to be deleted it'd be less likely to miss.

    But at the same time ... we have patients that we keep credit cards on file for that they have reminders that pop up so often that the reminder pop up is almost not even effective.

    Its a troublesome roundabout we go through with trying to get staff to not miss them, but…

    2 votes

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  7. invoice state

    We would like to see an option of Medical Records in the invoice state. When we send an invoice to the person(s) requesting the medical records we add a non-treatment charge at that time in the amount that it cost to send them the records. Others check the patient in and see the amount owing and think it is patient due. If it had "Medical Records" we would not have to prepare refunds to the patients.

    2 votes

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    0 comments  ·  Billing  ·  Admin →
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  8. Add field for if patient has a credit card saved on file

    It would be good if the Base: Upcoming visits report had a field for Credit card on file (checkbox) or not.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  9. Problem Report: Unbillable ICD-10

    Please add a column for Case Therapist to this report. It would also be helpful if there were filters on all columns as well.
    Thanks,
    Jody

    2 votes

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  10. Waitlist beyond 4 weeks

    Please open up the waitlist for more than 4 weeks, we often have people scheduling out 8-12 weeks and it is very restrictive to only be able to put them on the waitlist for 4 weeks and then have to remember to add them again every 4 weeks.

    2 votes

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  11. Merge email address from demographics to Binder : Patient Portal

    Please make it so that the Binder : Patient Portal pulls the email address from the demographics, rather than having to Edit and then cut and paste it.
    Thank you!

    2 votes

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  12. Printing a chart

    I need a way to print the entire patient chart.

    2 votes

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  13. Minimize Older Appointments

    Minimize older appointments. It would be nice for those patients that have a long list of appointments, to group them after so long and shorten the list. Then have an arrow that you could click to show them if needed.

    2 votes

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  14. Invoicing, Deposits

    In Invoicing : Deposits - please make the "net" amount next to the credit cards match the "net" amount in the Posted Credit Card Payments report. We have to manually calculate the Net deposits each day and it would be good if the calculated amount could be double checked against the list in Invoicing : Deposits.

    2 votes

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    0 comments  ·  Billing  ·  Admin →
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  15. Sorting by dates doesn't work properly

    Sorting by dates doesn't work properly in the case look-up. Sorting by DOB results in a list that returns all of the same Months first, not chronological date sorting. E.g. If you choose to sort by date it will put 05/01/1965, then 05/12/1972, then 05/30/1980. It will then put 07/01/1942 at the end even if I want to sort by oldest first. It will do all January months regardless of year, then all February Months, March.... etc regardless of the year.

    2 votes

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  16. Filter Inactive patients on the referral report

    It would be wonderful when pulling a referral report to have the option to view only ACTIVE patients. 2 options - One, Having a check box when are adding dates to check active patients only. Second, you could have a column option to check ACTIVE ONLY patients. Thank you so much.

    2 votes

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  17. Please add "Invoice State" to the Billing : Base : Charges report.

    One way we use this report is to see if any CPT codes are at $0.00 payment (to catch billing issues). It would be good to be able to see if those are at "pending" or "bill complete" to know if we need to look further.
    Thanks,
    Jody

    2 votes

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  18. SELECT ALL

    SELECT ALL

    Would it be possible to make a Select All option in on reports, especially the Base reports.

    2 votes

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  19. Unable to Change/Delete Saved Credit Card on File

    We need to be able to change this fairly regularly and are unable to do it. We can run the transaction on the new card, but it won't save it as the new card on file. AND, if you continue to try saving it, it charges the card multiple times.

    2 votes

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    0 comments  ·  Billing  ·  Admin →
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  20. Telehealth - Indicate an appointment is telehealth and launch from A2C

    Could there be a way (other than schedule color/appointment type) or case or visit symbol to indicate telehealth and be able to launch the telehealth website from the client case? E.g. we put the link to the telehealth platform somewhere in A2C and then we can launch the website from the client visit or charges screen or case?

    We already use all of our schedule colors/appt types for Insurance based classifications and are using the visit and case symbols for other things that would not allow for this type of use without stopping the other uses.

    Is there any way…

    2 votes

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