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A2C Medical

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205 results found

  1. Symbol notifications and flags on cases

    For the therapist who mainly on the charges and documentation section, it would be helpful if there is a Symbol notification in the visit information section. For example, we have flags on patients that can be seen on the schedule but instead of flipping back and forth from charges and documentation the should be able to see the flag to notify them if there is a precaution on the patient. Hope this will be changed soon and I believe it would be a great added feature for patient care and therapist.

    2 votes

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  2. Greyscale for V5

    Can there be a greyscale option? Version 4 had a much darker format compared to V5. All of the white in V5 is challenging to look at all day long

    2 votes

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  3. billing note

    Regarding the newest update: The billing note pop-out is still great, but the scrolling to add the note when it's not necessary. The expanded typing box is also great, but it cuts off the wrapped text unless you're in full screen mode in the note, which completely negates the use of the pop-out box. I can handle the fact that it no longer minimizes itself and remains on top (not always convenient, but manageable), but I'd rather have it like it was pre-update.

    1 vote

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  4. statement

    Be able to print itemized statements for specific dates of service. We often have patients that need to submit an itemized statement for the HSA or something, and they need them at each visit. It would be more convenient for us and for the patient to be able to have one just that single date, or for specific DOS without being every single date so far.

    1 vote

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  5. User Performance Chart

    Based on recent events following updates to the servers and hosting, it's become clear that the User Performance Chart found in Reports | Auditing needs to be re-hashed in some way. Currently the only definite sources of latency are the server (in green) and the client (in blue). The "Network" indicator is so broadly defined by this report that it leaves a huge array of potential variables including (but not limited to) the host location network, ISP, infrastructure, and routing relays within the wider internet as a whole. This provides almost no diagnostic value unless the report shows green or…

    1 vote

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  6. Mass-adding GP/GO modifiers?

    Would it be possible to add a function whereby a modifier could be added to all lines of a number of claims at once? IE, when we get a late notification from MVA that PIP is exhausted, it's very time consuming to add a -GP or -GO modifier to multiple lines over 20+ dates of service. The ability to do it en masse would be very helpful!

    1 vote

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  7. date of birth

    Is there a way for the patients date of birth to show up on the daily treatment note?

    1 vote

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  8. Consent to treat

    The Consent to Treat document has been confusing to patients because it is not required to sign it before closing the tab. Once it is closed, they cannot reopen it to sign again. Then we are having to give a paper form when the patient thinks they have already signed it online. Can we make virtually signing off on consent to treat a requirement so they cannot close the tab without doing so?

    1 vote

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    0 comments  ·  Patient Portal  ·  Admin →
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  9. Non-binary option?

    Insurance companies in our area (most recently Blue Cross and Blue Shield of Massachusetts) have begun adding a non-binary option to their enrollment forms for patients. Will A2C be adding this as an option in the future so there are no claims mismatches due to gender?

    1 vote

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  10. Attaching Faxes

    When attaching a fax, if the patients name or case number could be visible in the pop-up while choosing the name and classification, just so we know it's being put in the right place, and we haven't typed the number in incorrectly.

    1 vote

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  11. team

    I would like to be able to select 2 or 3 therapists that work together to run statistics. Being able to group their charges and billable hours would help in terms of hiring new staff to give us ideas where the busiest morning and evening schedules are from a financial standpoint. Currently I have to run their statistics separately and manually add them. :(

    1 vote

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  12. Patient Invoice

    There is a section to put in a credit card number, but not a place to write in the CVV Code. The credit card cannot be processed without that and, therefore, should be on the statement.

    1 vote

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    1 comment  ·  Billing  ·  Admin →
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  13. Wait list functionality

    We'd love to see the wait list become more functional in the following ways:
    - Ability to select/checkbox multiple therapists for one entry (IE case PT + PTA) rather than putting in 2 entries. "Any" is not helpful for this because we try to keep pts between just 2 therapists when possible.
    -Ability to change info in the note section without editing the entire entry, because then it forces you to change the start date, which then pushes out the end date further than necessary. Sometimes admin will catch that, other times not.
    -Ability to open case from the wait…

    1 vote

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    0 comments  ·  Scheduling  ·  Admin →
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  14. It would be easier on the eyes to be able to adjust the main background color. I am currently having eye problems and my eye doctor suggest

    It would be easier on the eyes to be able to adjust the main background color to a dark color. I am currently having eye problems and my eye doctor suggested that I switch my computer backgrounds to dark colors to make it easier on my eyes. The white background is hard on my eyes.

    1 vote

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  15. Patient Payment screen

    We'd love to see a mandatory dropdown or check box on the patient payment screen where we can notate the location where the money was physically taken, and a subsequent filter (or report?) on the Posted Patient Money to allow us to show daily totals by location where payment was accepted.

    Our patients tend to go back and forth between offices, and they don't always remember to only pay in the office that matches their case clinic. If we could mark a payment with WHERE it was taken, and then see the report totaled by that location as opposed to…

    1 vote

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  16. Scheduled Case Reminder/Alert

    Reminders are helpful, but it'd be helpful if you could SCHEDULE a reminder pop up.

    For Instance, when paperwork expires and needs to be completed again (Minors being treated that will be turning 18) or situations where we don't want a reminder popping up at each visit.. but after a certain point in time. ** Preferably with a customizable message area.

    1 vote

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  17. finance charges

    Wanting to be able to charge late or nonexistent payers a finance charge, and have the system keep track of ongoing charges month to month.

    1 vote

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  18. Add the User/ID/or Computer on Billing-Base: Claims report

    Add the User/ID/or Computer that ran or processed claims output in the report.
    That is, when you run the Report: Billing - Base: Claims report, one of the columns could be the person/computer that processed the claim, like Invoicing>Claims>Output>File...
    I'm trying to determine who ran claims on a certain day.

    1 vote

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  19. MODIFIERS

    Is it possible to exclude certain carriers from CQ modifiers when a PTA sees a patient?
    We're using the flowsheet, which means that I have to review each claim and edit to remove the CQ mod on non MCR claims.

    1 vote

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    1 comment  ·  Billing  ·  Admin →
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  20. MIPS

    Our clinic would like to have the current MIPS pop-up box be just a box that opens vs a shadowbox that you have to stay in while it's open. It would be easier to jump between eval form and MIPS box -- saves us a lot of time.
    Also wondering if there could be a pop up box within the evaluation form for MIPS. I understand (I think) that this information has to be separate from the eval, but there must be a way to input it once and have it carried over separately for reporting requirements.

    1 vote

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