A2C Medical
204 results found
-
fax name
It would be so much easier and safer for HIPPA if when you fax directly from a patients chart, the patient name pre-loaded into the reference line instead of having to change it each time. It's very easy to move quickly and forget it or misspell the name so this would save time and mistakes
5 votes -
Patient Secure Portal Messaging - Notifications
It is not convenient or efficient for us to have to go to the messaging tab to check if there are messages. Please add a feature that would notify the user that they have messages pending like an icon badge with a number. E.g. a message envelope always visible while logged into A2C that will show up with a red circle and a number of new messages.
Also, is there a way for managers to review outstanding messages so that we can do good quality control and prompt PTs to respond as well as handle messages for anyone that is…
5 votes -
Pull Fax Number from Carriers
Hello,
It would be great if Integrated faxing could fax primary and secondary carriers without having to choose "Ad Hoc". Right now the choices are Adjuster, Patient, Doctors and Ad Hoc. But in the case where a paper claim might need to be sent to a carrier - it would be much easier if either the primary or secondary carrier could be chosen in the first field, if they have a fax number listed.
Thank you, Jody5 votes -
Color Set
Instead of having to "set the color" for each individual exercise-it would be nice to be able to cut and paste a color to multiple exercises.
5 votes -
Patient Attachment Classes
Hello,
I think it would be nice to be able to further classify the documentation that is attached to an individuals account. (e.g. Authorization Documentation, Prescriptions, Outcome Measures). I find the non-treatment class too general and is getting quite cluttered.
5 votes -
Statement
In Patient Statements screen it would be nice to also have the guarantor's address as a column. Many times a case will be set with just the guarantor's name, which is a column currently, but if there is no address entered for the guarantor, the statement prints without the address. Currently have to go fully into the case to check if there is an address entered.
5 votes -
Posting: Credit Card Transactions
On the "posting - Credit Card Transactions" report there is no option to view the total $$ from the transactions listed. Other reports have a "sum" option for the bottom of the report and it would be nice to have one for this report as well
5 votes -
Patient Portal Registration Report
The patient portal registration report needs to have a way to view which patients still need to register. We can view "portal invitation sent" and "patient registered", but it would be nice to have a column or quick way to filter the patients that still need to register.
5 votes -
laterality
Is there a way to select a laterality for the flow sheet and have it carry forward for all exercises? I.e patient has an injury on the right foot, currently I have to select Right side for every exercise. It would be awesome if we could select a side via a check box during the initial evaluation or in the case that carries forward to the exercises.
5 votes -
TRANSACTION SCREEN
I FIND IT VERY INCONVENIENT THAT I HAVE TO HIDE THE VISIT DETAIL BOX TO GET TO THE LAST DOS IN THE TRANSACTION SCREEN. I NEED INFORMATION FROM BOTH AREAS.
5 votes -
text message replies
Text message replies
Physician offices and restaurants send text messages to me to confirm my appointments. I simply have to respond by
"cancel confirm" or reply 1 to confirm or 2 to cancel.
Many patients do not like to call to confirm or call to cancel appointments. I would like to have the option in your system of sending text messages (and emails) to patients and have them respond as above. If I this option was created in your system, how would a text message be sent to the patient and how would the reply be received.response by us? Would…4 votes -
editing visits
Be able to edit all future visits at once instead of having to switch them all one by one, like if you schedule them out with the wrong color and just need to fix it.
4 votes -
At a glance patient balance
From the schedule screen, can you display the balance due currently when hovering over the appointment to check them in or when you check them in have a screen that pops up with the balance due? We are currently placing annotations by the patients with the daily balances for quick discussion before patient heads back for therapy. I know the red dots indicate the patient has a balance, but there are several clicks to actually get to the balance due for the day.. This would increase the speed at the desk when patients have those detailed questions and quickly want…
4 votes -
TASK ALERTS
TASK ALERTS
Would it be possible to add the location identification to task alerts. If a company has multiple locations it would nice to have which location the task alerts are identified under. This way the specific people that are assigned to assist that particular location can be notified of the task.
4 votes -
All Unchecked as default on payment receipt window
The new payment receipt function has a default of all checked (text, email, print). For every patient it requires multiple clicks to just print or have no receipt. I understand it is an all or nothing environment. Can it be nothing and the user can select which options(s) they would like?
4 votes -
Credit Card Processing - REFUNDS
We often don't know we owe a patient money until after they've been discharged. It would be nice to be able to refund the card on file through A2C
4 votes -
Toggle button
Toggle Button located on schedule screen to do the following:
1. Press the toggle button once, and it blanks out all scheduled patients leaving ON the "Italicized" patients names that represent patients that have not been scheduled for that day, hour, etc.
2.Press the toggle button again and it returns the schedule to normal.This would help the front office quickly identify patients that have no future visits; it is difficult to identify the "Italicized" font of patients that have no future visits as the overall fonts are small and blend in.
4 votes -
fax draft and reopen a fax
I would like to be able to save a draft of a fax, or have the window stay open while I retrieve info from somewhere else. Currently I have to cancel the fax and start over.
I would also like the opportunity to reopen a failed fax (in this case I had a typo in the fax number) to make a correction instead of starting from scratch.
4 votes -
Minor's Turning 18
It would be nice to have a button that could be checked that indicates the patient is a minor, and it alerts us that they have turned 18.
This way when the patient is legally and adult, we'll be able to have a pop up that ensures new billing and treatment consent is obtained.
If possible, it'd be preferred if the pop up would alert us at check in and was only dismissed with maybe re-entering your login password. A simple dismissal wouldn't be reliable.
4 votes -
Reopen closed tab
I'd like to be able to return to the most recent 5 tabs/cases or so I was working on. So often I close something up only to realize that I need to get back in it and I'd love to be able to just go to a dropdown and select from the 5-10 most recent cases I was working on.
4 votes
- Don't see your idea?